FAQs

Shipping Policy

We ship to anywhere in Canada via Canada Post. We do NOT ship internationally. 

If you order contains a pre-order item it will ship when all items are received. 

Free Shipping on all orders over $100 

Flat Rate shipping anywhere in Canada

  • Orders up to $19.99 cost $10
  • Orders from $20 to $49.99 costs $14.95
  • Orders from $50.00 to $99.99 costs $19.95
  • Orders $100+ are free

Local Pick Up

If you live in the Vancouver area, local pick up is available. Simply choose local pick up when you checkout and I'll be in contact to figure out a pick up time. In some cases, I can do same day pick up. Usually pick ups can be done within a day or two of ordering. 

I do pick ups from Walmart at Tsawwassen Mills. The address is:

5143 Canoe Pass Way, Delta, BC V4M 0B2

If you have questions about local pick up, please contact us 

Returns

We accept returns for 30 days. Please contact us to initiate a return. The packaging must be in the same condition as when initially received.

Opened items are not eligible for returns. this includes:

  • Items that have been opened or removed from the packaging
  • Items that have visible indications that the packaged has been opened
  • Opened cases that are no longer factory sealed

Damaged items can be exchanged for a replacement of the same item within 30 days of ordering. Please contact us to initiate an exchange. If the item is no longer available, a refund will be issued. 

The cost of shipping for all returns is your responsibility. 

We typically do not apply restocking fees for returns. However, in some cases if the product is damaged or opened, a fee may be applied. 

Pre-Orders

 

Payment in full is taken at the time of purchase. 

We strongly suggest you do NOT combine pre-order and in stock items in the same order. If you do, additional shipping charges may be incurred. 

Pre-Order dates can vary based on availability from our distributors. We do NOT guarantee delivery dates. Your order will ship once it arrives to our warehouse.

Pre-Order Cancellation

We reserve the right to change and/or cancel pre-orders based on our distributors availability. If your order is cancelled due to an issue on our end, you will receive a full refund. 

If you change your mind and would like to cancel your pre-ordered product(s), there is a 25% restocking fee. We place orders to our distributors based on your pre-order and when you cancel an order, we incur costs that our outside of our control. We strongly suggest that if you are pre-ordering products you are 100% sure you want them. 

There is no quantity limit for pre-orders.

Special Orders

We do our best to stock our store with the most popular and sought after products. However, if you are looking for something and we don't have it, please contact us and we'll do our best to secure the item for you.

Pricing

The team at 80s Toys are collectors too! We strive to offer the most competitive prices we can for our customers. Our goal is to provide you with the hard to find items you are looking for. Sometimes this means paying higher costs to secure those items. When that happens, you may see some products priced above the regular retail price. We do our best to keep our prices as fair as possible. 

All prices are in CAD. 

All products will have applicable taxes applied for your province. 

More Questions?

If you have additional questions or need help, please email us 80stoys.service@gmail.com